Questions, Answered

Click any Reserve button on the site. You’ll go to our booking app, pick a date and trip type, enter group size, and pay in full to lock the date. Confirmation hits your inbox immediately.

Most weekends book out two weeks ahead. Sunset slots fill fastest in summer and around holidays. If you have a specific date in mind, sooner is better.

Yes — if you’d rather talk to a human, call us. Online booking is faster for most people.

Yes — book each one separately. If you want to coordinate (e.g., a Cumberland morning + sunset finish), tell us in the booking notes and Captain Matt will sequence them well.

Per person, with a 2-person minimum. Sunset $95/person, Cumberland $145, Sandbar $110, Half-Day $135, Full-Day $225. Private Charter is flat-rate, quoted by duration and scope.

Captain, fuel, ice, bottled water, life jackets, all safety gear. You bring food and drinks of your choice.

Card at booking, via the booking app. Pay in full to lock the date.

Tips are welcome but never expected. If Captain Matt made your day, you’ll know how to thank him.

No surprise fees. Add-ons (Sunset premium, Anniversary package, Photography, etc.) are clearly priced before you commit.

A 2017 Robalo R265 Walkaround. Cuddy cabin with shaded bow seating, T-top for sun protection, twin outboards, six-guest maximum.

Captain Matthew Burrows — USCG-licensed Master Captain and a commercial airline pilot flying Airbus aircraft for a major carrier. Same captain on every trip.

Yes — cuddy cabin head access. Pointed out at boarding.

Six guests maximum, per USCG regulations and our own preference for private feel.

Captain Matt makes the weather call by mid-morning that day. Unsafe wind, lightning, heavy rain → we reschedule at no cost. Borderline weather → we usually still go (some of the best days come out of cloudy starts). Your safety is the only thing that matters.

Yes — Captain Matt has full authority to delay, reroute, reschedule, or cancel any charter at any time for safety reasons. Mechanical concerns count too. Captain-initiated cancellation always comes with a full refund or reschedule.

USCG-compliant: life jackets for every guest, throwable PFDs, fire extinguisher, first aid kit, signaling devices, VHF radio, GPS, and required documentation. Inspected vessel.

30+ days before charter → full refund or reschedule. Within 30 days → no refund. No-shows forfeit payment. Late arrivals may have a shortened charter to stay on schedule. Captain cancels for weather/mechanical → always full refund or reschedule.

30+ days out, yes — no penalty, pick a new date. Inside 30 days, only if weather/mechanical (captain decision) or by special exception.

Charter time may be shortened to keep us on schedule for the day. Try to arrive 10-15 minutes early.

Yes — bring whatever your group likes. We provide ice + bottled water. BYOB allowed in moderation. No glass containers. No illegal substances.

Yes — children are welcome on every charter. They count toward the 6-guest maximum. Parents/guardians supervise. Life jackets when required by law or captain instruction.

Generally no, but ask. Service animals are always welcome.

Sunscreen, sunglasses, hat, light jacket (sunset cruises get breezy), camera, your food and drinks. Soft-soled shoes preferred. Towels for sandbar trips.

Take a Dramamine or Bonine an hour before boarding if you’re sensitive. The Robalo is stable but coastal water has its days. Tell Captain Matt at boarding so he can plan a smoother route if needed.

Fernandina Beach, FL. Specific dock location is provided in your booking confirmation.

Yes — we’ll send specific parking instructions with your booking confirmation.

By special arrangement for Private Charters. Standard charters depart from our regular dock. Ask at booking if you’re interested in pickup options.